Privacy Policy – 777pob Casino Philippines

1. Introduction

1.1 777pob is committed to protecting the privacy and security of all personal data entrusted to us by our players. We understand that Filipino players value their privacy, and we take our obligations under the Data Privacy Act of 2012 (RA 10173) and all applicable regulations seriously.

1.2 This Policy applies to all personal data collected through the 777pob website, mobile platform, customer support channels, and any other services we provide (collectively, the "Platform"). It applies to all registered players, visitors, and any other individuals whose personal data we process in connection with the Platform.

1.3 This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.4 If you have any questions about how 777pob handles your personal data, please contact our Data Protection Officer (DPO) using the details provided in Section 14 of this Policy.

2. Personal Data We Collect

2.1 777pob collects the following categories of personal data from players and users of the Platform:

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, government-issued ID number, nationality	Account registration, KYC verification, age verification (21+)
Contact Data	Email address, mobile number, residential address (city, province)	Account communication, support, transaction notifications
Financial Data	GCash number, Maya account, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session data	Platform security, fraud detection, service improvement
Usage Data	Games played, bet amounts, win/loss history, login timestamps, session duration	Responsible gaming monitoring, personalization, compliance
Communications Data	Support chat logs, email correspondence, feedback submissions	Customer support, dispute resolution, service improvement
Verification Documents	Copies of government-issued ID, proof of address, selfie photos	KYC compliance, age verification, anti-money laundering (AML)

2.2 We do not collect sensitive personal information (as defined under RA 10173) unless it is strictly necessary for compliance with legal obligations, such as anti-money laundering regulations, and only with your explicit consent where required by law.

2.3 You are not required to provide all of the personal data listed above to access the Platform, but failure to provide certain mandatory information (such as identity and contact data) will prevent you from completing registration or accessing certain features, including deposits and withdrawals.

3. How We Collect Your Data

3.1 777pob collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Data collected automatically when you access the Platform, including cookies, web beacons, log files, and similar tracking technologies (see Section 7);
• Third-party sources: Data received from payment processors (GCash, Maya, banks), identity verification providers, fraud prevention services, and regulatory authorities, where permitted by law;
• Publicly available sources: Data from public records or databases where relevant to our legal compliance obligations.

4. How We Use Your Personal Data

4.1 777pob uses your personal data for the following purposes:

• To create, manage, and maintain your player account;
• To verify your identity and age (21+ requirement) in compliance with applicable regulations;
• To process deposits and withdrawals via GCash, Maya, and bank transfer;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• To provide customer support and resolve disputes;
• To send you transactional communications, including deposit confirmations, withdrawal notifications, and account security alerts;
• To send you promotional communications about bonuses, offers, and new games, where you have consented to receive such communications;
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion or limit settings you have activated;
• To improve the Platform, personalize your experience, and develop new features and services;
• To enforce our Terms & Conditions and other applicable policies.

4.2 777pob will not use your personal data for any purpose that is incompatible with the purposes described in this Policy without first obtaining your consent or as otherwise permitted by applicable law.

5. Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012 (RA 10173), 777pob processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you (i.e., to provide the Platform services, process transactions, and manage your account);
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML/KYC requirements and gaming regulations;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Data Sharing & Disclosure

6.1 777pob does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and banking partners, to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory requirements;
• Game providers: Software providers whose games are available on the Platform, to the extent necessary to provide the gaming service;
• IT and security providers: Cloud hosting, cybersecurity, and fraud detection service providers who support the operation of the Platform;
• Regulatory authorities: PAGCOR and other relevant Philippine government agencies, as required by law or regulation;
• Law enforcement: Philippine law enforcement agencies or courts, where required by a valid legal order or where disclosure is necessary to prevent or investigate illegal activity;
• Professional advisors: Lawyers, auditors, and other professional advisors, subject to confidentiality obligations.

6.2 All third parties with whom 777pob shares personal data are required to process that data in accordance with applicable data protection laws and our data processing agreements. We do not permit third parties to use your personal data for their own purposes.

6.3 In the event of a merger, acquisition, or sale of all or substantially all of 777pob's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

7. Cookies & Tracking Technologies

7.1 777pob uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures. Cookies are small text files stored on your device when you visit the Platform.

7.2 We use the following types of cookies:

• Essential cookies: Necessary for the Platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Analytics cookies: Help us understand how players use the Platform, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymized.
• Functional cookies: Remember your preferences, such as language settings and game display options, to personalize your experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access, and other security threats.

7.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Retention

8.1 777pob retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account and for a period thereafter as required by applicable law.

8.2 Specifically, we retain:

• Account and identity data for a minimum of five (5) years after account closure, as required by AML regulations;
• Transaction records for a minimum of five (5) years from the date of the transaction;
• Customer support communications for three (3) years from the date of the interaction;
• Technical and usage data for up to two (2) years from collection, unless required for longer retention by law.

8.3 When personal data is no longer required for any lawful purpose, 777pob will securely delete or anonymize it in accordance with our data retention and disposal procedures.

9. Data Security

9.1 777pob implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Multi-factor authentication (MFA) options for player accounts;
• Regular security audits, penetration testing, and vulnerability assessments;
• Strict access controls limiting employee access to personal data on a need-to-know basis ;
• Staff training on data protection obligations and security best practices;
• Incident response procedures to detect, report, and address personal data breaches promptly.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 777pob will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.

9.3 While 777pob takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.

10. Your Rights Under the Data Privacy Act

10.1 As a data subject under RA 10173, you have the following rights with respect to your personal data held by 777pob:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Policy;
• Right of access: You have the right to request a copy of the personal data we hold about you and information about how it is processed;
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests;
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller where technically feasible;
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing;
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

10.2 To exercise any of the rights listed above, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

10.3 We may need to verify your identity before processing your request to ensure that personal data is not disclosed to unauthorized persons. We reserve the right to refuse requests that are manifestly unfounded, excessive, or repetitive.

11. Children's Privacy

11.1 If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to 777pob, please contact our Data Protection Officer immediately at the details provided in Section 14. We will investigate and take appropriate action without undue delay.

12. Third-Party Links

12.1 The 777pob Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the 777pob Platform and does not cover the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12.2 777pob is not responsible for the privacy practices, content, or security of any third-party websites or services linked from the Platform.

13. Changes to This Privacy Policy

13.1 777pob reserves the right to update or modify this Privacy Policy at any time. Where changes are material, we will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect.

13.2 The date of the most recent revision is indicated at the top of this page. We recommend that you review this Policy periodically to stay informed of any updates. Your continued use of the Platform after any changes have been posted constitutes your acceptance of the revised Policy.

13.3 If you do not agree to the revised Privacy Policy, you must cease using the Platform and may request account closure in accordance with the Terms & Conditions.

14. Contact Us & Data Protection Officer

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777pob handles your personal data, please contact our Data Protection Officer:

14.2 You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.